Return Policies
All books purchased from [AVA Orange] official website can be returned for a full refund within 7 days of purchase, provided that the books are in their original condition and have not been damaged or used.
To return a book, please follow these steps:
• Pack the book in its original packaging, if possible.
• Include a copy of your receipt or order confirmation.
• Write a brief note explaining why you are returning the book.
• Ship the book to the following address:
[Orange Education Pvt Ltd
Contact Number: +91 011 4377 6600
Address: 9, Daryaganj, Near LIC Building, New Delhi, 110002, India]
Once we receive your return, we will process it within 7-10 business days and issue a full refund to the original form of payment.
Exceptions
The following items are not eligible for return:
• Ebooks are not refundable or return
• Books that have been damaged or used
• Books that have been shrink-wrapped and the shrink wrap has been opened
• Books that are custom-made or specially ordered
• Books that are part of a set or series
If you have any questions about our return policy, please contact us at [info@orangeava.com]