About The Author & Technical Reviewer's
Vidit Vikas Gholam is a Microsoft Certified Trainer (MCT) and Microsoft Certified Professional with a bachelor’s degree in Computer Engineering. He is a software developer specializing in Dynamics 365 CRM, Power Platform, and Azure. He has extensive experience architecting and implementing innovative solutions for product- and project-based companies. He excels at solving complex business challenges using Microsoft cloud technologies, enabling organizations to enhance workflows, streamline processes, and achieve tangible results.
Starting his career with Dynamics 365 CRM, Vidit has developed a deep understanding of various functionalities within the platform, including Dynamics 365 Sales, Customer Service, Field Service, and Azure integrations. He has uccessfully delivered client solutions across the United States, Europe, and Australia, helping businesses unlock the full potential of Microsoft technologies.
A dedicated and active member of the Microsoft community, Vidit is an experienced speaker who has presented at major Microsoft technology events, including large-scale conferences in the United States, as well as in-person and virtual Dynamics 365 community events in India. Through these engagements, he has shared practical insights on optimizing business operations and adopting innovative technologies.
Vidit is also passionate about mentoring professionals, enabling them to excel in Dynamics 365 CRM and Power Platform. His enthusiasm for lifelong learning and his ability to solve intricate business challenges, have earned him recognition as a trusted expert in the field.
Beyond work, Vidit enjoys writing and engaging with the tech community. His dedication to learning, teaching, and sharing his expertise continues to inspire professionals and students to thrive in the rapidly evolving world of technology.
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ABOUT TECHNICAL REVIEWER'S
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Nishant Rana is a seven-time Microsoft Most Valuable Professional (MVP) in Business Applications, recognized for his extensive expertise and significant contributions to the Microsoft Dynamics 365 ecosystem. With over 18 years of experience, he has been an integral part of the journey from Microsoft CRM 3.0 to Dynamics 365, excelling in areas including analysis, design, development, team leadership, and architectural solutions. He is also a KingswaySoft SSIS MVP, further solidifying his position as a thought leader in the integration domain. As a Microsoft Certified Professional in Dynamics 365, Power Apps, Azure, SharePoint, and .NET, Nishant brings a multifaceted perspective to solving business challenges with technology. Throughout his career, Nishant has worked with renowned organizations including Microsoft, DXC, First Abu Dhabi Bank, and KPIT Cummins. Currently, he serves as Technology Lead at Delta Insights, where he collaborates with his team to deliver tailored Dynamics 365-based solutions to clients.
Amit Prajapati has over five years of experience in designing and implementing solutions across Dynamics 365 CRM and Microsoft Azure platforms. He specializes in integrating data-intensive enterprise applications with cloud technologies, focusing on automation and process efficiency. His passion for innovation led him to explore advanced data management and CRM integration techniques, aligning business objectives with cutting-edge technology.
Amit has successfully led technical consultancy, solution architecture, and development teams across diverse industries, including manufacturing, IT consulting, finance, and healthcare. He has delivered impactful projects for global clients in the USA, Australia, and Singapore. Additionally, Amit holds Microsoft certifications in Dynamics 365 and Power Platform, reflecting his commitment to continuous learning and expertise in his domain.